Testimonials

Overall, a positive experience from start to finish.

We paid out-of-pocket for calcification scans. Our PCP didn't express any concerns, but my husband's younger brother had a surgery to remedy an aneurysmal dilatation of the aorta, and so for peace of mind my husband wanted to check his own heart. It's a good thing that we did this, as is aorta is also mildly dilated. As for this facility, staff were kind, efficient, and the procedure was comfortable and quick. Now, my husband has a cardiology appointment!

The staff here all seemed compassionate

Good

The most professional and caring staff. Recommend it to all my friends and family members.

quick and easy; pleasant staff. the test results were helpful.

Unpleasant

From the reviews and my recent and past mammogram, it has been comfortable process and the environment to go through the exam. The technicians were very thorough and thoughtful. The technicians and the doctors seems to be very specialized in this area of their practices. I would recommend to others! Thank you!

Always a good experience. Would not want to go anywhere else for this exam. Thank you for excellent service

I had my scan almost a month ago. Even after constant email follow-ups, I have not received the report that was supposed to be ready within 3-4 days.

Such a great experience. I am quite claustrophobic and the heart scan machine had me a bit worried. The woman who took the scan (sadly I forgot her name) could not have been nicer or more understanding. Everyone was fabulous at the front desk as well!

Everyone was professional and friendly.

Good helping

I had very good experiences here every time. Everyone was nice and professional!

A warm cape is provided to change into. The cape is the easiest shape to use for minimum exposure. Privacy a priority. Small towels are provided to dry off ultrasound gel. Dr Jacobs has always been respectful, thorough, and careful. . I had him detect early breast cancer and I’m great now.

Wonderful place to get your mammogram. Everyone was nice and explained everything throughly! I will definitely come back when needed.

Dr Jacobs has a commitment to excellence and concern for his patients far beyond most doctors out there. He is seeing patients 2 weeks after breaking his leg and is in a wheelchair to get around. He has cared for me for the past 5+ years and I will NOT go anywhere else for my imaging.

I like the efficiency and friendliness at BMI. I've never met Dr Brian Jacobs.

Everybody is very good. The doctor's report is very clear and thorough.

MRI was great, but they didn’t give me the disc when I left & did not send imaging to my Dr.

Most of the staff are kind and helpful, the Drs. and technicians are amazing, professionals and hard workers.

Everyone I’ve met has been professional, personable and gracious.

Love the doctors and technicians, but scheduling an appointment takes days if not weeks. The system is completely inefficient. Patient has to call, leave a message, and then hope and pray you get a call back when you are available. If you don't pick up the call, you have to start the process all over.

Everything was good!

Service is quick and efficient, but scheduling is difficult and requires leaving a message, waiting for a call back, etc. Definitely something to improve.

I have always felt confident walking into Bellevue Medical Imaging and knowing I would get the best of care. The staff is professional and efficient and take care to address any issues I may have.

Everything went well, staff super nice. Reports took 2-2 1/2 weeks, except for for stat order, which took 2-3 days.

Appointment was on time, thorough went very well.

Every time I have utilized this facility for imaging the staff have been exceptional. The artistic decorating and overall ambience is inviting. And Dr Jacobs almost always is present to review the imaging with me before I leave. In other words, I feel personally attended to and appreciated as both patient and human being. That experience is not common in today's medical world. I highly recommend this place!

Good team and professional job!

Dr Jacobs and the team at Bellevue Medical Imaging are the best of the best. So dedicated, so caring, so committed to excellence. I sincerely appreciate how they cared for me.

My appointment process from the time I checked in till the time I departed was great. Everyone I came in contact with exceeded my expectations and provided great customer service. Thank you very much.

From beginning to end of my appointment, all staff were kind, caring and supportive to me. They explained everything as we went along. Thank you so very much.

Everyone was nice and very professional. Great service

Thank you Dr. Jacobs and entire team for the grate care and attention for any concerns details, for the early diagnostic and help.

The tests were done in a timely way. Dr Jacobs explained things when I questioned. I felt I was well taken care of.

Excellent patient care, on time

Dr. Jacobs has let me understand every step that she has done which reduces my nervousness. She is patient to answer my questions as well.

Professional & efficient. Results sent to my Dr in timely manner.

The lab technician that performed my MRI was not good. She shoved the IV in my arm causing significant (unbearable) pain, and when I explained how painful the IV was, she tried to suggest the pain was normal and asked me if I ever had an IV before. I also felt like she rushed through the procedure and did not explain the process. As an MRI patient you are extremely vulnerable and for me personally, I was very uncomfortable complaining because I was worried the technician would cause me further pain. I found her to be incredibly unprofessional.

Everyone helped make me comfortable and answered my questions concerning the procedure.

Dr. Jacobs and the entire staff were very caring and professional. We arrived an hour before my appointment, having driven 2 1/2 hours to get there. They ended up getting us in right away and did a wonderful, thorough job. This was the first mammogram I have had that did not hurt. It was a great experience and I will continue to go to them for future screening.

I had a great experience at Bellevue Medical Imagining. The staff was caring and efficient.

Everyone from the front desk to the radiologists were very professional and personable. I would highly recommend your business!

I felt I received a thorough exam. Everyone was kind and accommodating. Thank you.

On time. Received results quickly

I have referred many pts to this establishment and this was my first time at a pt myself. I waited over an hour for my 5 min x-ray. It did not appear to be particularly busy, but then come to find out, I had been skipped. I know the girl at the front desk was trying quietly to find out what the delay was, but still. When I asked to speak with Dr. Jacobs, I was led to a meeting room where I waited another 10 min before someone said he had already gone for then night…

Courteous, efficient , and personable

Excellent

it was very good... organized

Very smooth and fast process, as well as quick turnaround of results, thank you!

Bellevue Medical Image is fantastic, I have been going here for year's, every employee is very passionate and professional.

Thank you

professional, straightforward, and made the process as easy as could be for the patient.

Easy and Quick

The team at Bellevue Medical Imaging is great to work with. I have been a patient for over 7 years and have received excellent care. Dr. Jacobs has only come in when needed and I appreciate his kind and caring approach when he does.

I never saw this doctor. I had someone else do the MRI.

Professional

Very professional . Comfortable atmosphere. High end, state of the art mammography equipment. Would definitely go back for any imaging I might need. They have CT, MRI, Ultrasound, Mammography , Bone Density, and regular x-ray.

I came 2 hours early because I was worried about bridge traffic. Then the receptionist told me that I was also there 1 day early. On a busy afternoon, she managed with grace, to work me into the schedule. That kindness meant so much to me!

Very smooth experience.

Fast, friendly service!

I love Dr. Jacobs! I have been seeing him for over 20 years for my annual mammograms/ultrasounds, and every other radiology need (bone density biannually for the past 10 years.) He is attentive and does thorough exams, I never feel like he is rushed for time. That I usually am in an out of his office within 90 minutes (for mammo and the ultrasounds that follow) is an added bonus. His office is comfortable and calming, and staff is professional and efficient. My husband sees him too for all his radiology appointments. Great guy, the best doctor!

person who administered the ultrasounds was great. Front desk person not too friendly. Maybe no coffee yet...

Got me in at the last minute and did a great job. thanks.

It’s was a first…out in 35 mins

Efficient, pleasant

Great

Good

They got me in, last minute. Super friendly and accomodating.

Courteous and competent

On time, professional, prompt return of results. All done well.

Very quality service in very economical price

I unexpectedly needed a diagnostic mammogram and ultrasound, and I was feeling a bit anxious about the whole process. I appreciated that BMI scheduled me quickly, and got my mammogram and ultrasound scheduled back to back. Each technician I encountered explained what they were doing and what would happen next, which I felt was good trauma-informed care. I was even more pleasantly surprised when they told me the radiologist (Dr. Jacobs) would come in and discuss the results with me right away, so I didn't have to wonder and be anxious about it needlessly. (this is something they do for diagnostic scans, not routine screening scans). I felt comfortable asking questions and clarifying when I didn't know what a word meant. All in all, a much more pleasant experience than I expected going in. My only feedback would be the building signage and directions from the scheduler could be clearer which floor to enter on.

Quick and very professional

I came to this office for many years and will be more in the future. I’m very satisfied with staffs, they are very helpful, however, making an appointment very difficult on the website, I hope if the website updates so it makes more easier and I don’t have to call in.

My scan session began about 15' late. I understand that it's not always possible to maintain a on-time schedule, but it'd be good if staff told me that they were running late and the extent of the delay. Otherwise, staff was friendly and courteous.

Timely and the technician was very professional. Fast and it was over. Easiest mammogram in my lifetime.

Good

He was nice ,kind, took his time and got the job.

Good exper

I have been coming to Bellevue Medical Imaging since I first needed mammograms'. I count on their thoroughness of reading both the mammograms and ultrasounds that they do as a matter of standard procedure.

They were very punctual and pleasant.

respectful staff and attentive attitude

outstnading

The woman who did my scan was very nice and professional.

Caring technicians.

I felt very comfortable

I had two appointments on the same day- 8.30 am am 10.30 am. After completion of the first, I informed the receptionist that I would back in 1hr 45 mins for the second appointment. He advised me to hold back and arranged the X Ray immediately and I left the facility at 9 am! Great customer service.

I'm always well cared for.

Perfect!!!

Having a beautiful decor in a doctors office really makes the visit enjoyable.

非常满意！

Great facility, great team. Would not go anywhere else for my mamo.

Professional, friendly and very thorough I will return!

My appointment was smooth and the technician is fantastic. Thank you

Great patience for my mom who doesn't speak English

Dr. Jacobs was very professional, kind, and well trained. He performed several procedures on me, and I felt like he was very qualified , and kept patient comfort as a priority. I would recommend them to anyone needing care.

Quick and easy.

My care at BMI was incredible. They go above and beyond to make you feel comfortable during the appointment. I had to have a follow up for additional testing and Dr Jacobs met with me directly to share the results. I would highly recommend them again and again.

The entire staff were excellent. The procedure was personal and professional. Thank you.

Good - as always!

Once scheduled the procedure was prompt and professional

Front desk folks are always helpful. Tech was great, making sure that I am as comfortable as possible, explaining the procedure and checking in during the scan. I like the ability to see my results online.

Pleasant experience all around, nice staff members.

I didn’t have to wait for my appointment. The radiologist made my ultrasound as pleasant as possible.

She works excellent with me.

Very relaxed and the X-ray Tech, well she was excellent.

Wonderful, I arrived early and willing to wait my turn but they were ready and took me in right away. I was driving back to Cle Elum so I really appreciated that.

Dr. Jacobs was very professional, did his job in a very responsible way. He did inform me what I had right away and send me to the Emergency Room, where I was treated for my condition. and also the staff was very professional. Thanks Dr Jacobs.

I had two different scan done. I was seen at my scheduled time and finished as planned. Very friendly and professional staff.

Excellent care, as always

Needed a CT scan of a hematoma on my forehead on July 3 with fast results as I was scheduled to fly on the 5th. Great fast service right before a holiday. Couldn’t ask for more.

I was only in for a calcium scan. Took about 5-10 minutes. In and out. Everyone was very nice and super polite.

Friendly and responsive staff. Very little wait time.

Professional, kind care

Friendly, professional staff.

Professional and caring.

Both times I've gone to Bellevue Imaging, I've been impressed with their efficiency: they're really organized for scheduling appointments, checking people in, and staying on schedule. Plus, the technicians/nurses who administered my scans were very kind and caring. And given that I'm a self-pay patient, I find the pricing to be quite reasonable -- and they share test results really fast. One side note... if you have a service in the downstairs part of the building, it feels like a serene haven, with the music and tranquil decorating vibe that they have going on.

Very efficient thank you

Walk-in,Friendly Staff & Fast Exam.

Great staff. Very friendly and helpful.

Very pleasant staff quick and efficient visit and scan.

The MRI went well and was done on time.

Everything where perfect. Thank you so much for your service. LS

I was so impressed how much time they took with me. They really care about my health and it showed.

BMI is always thorough and efficient

Everything went very smooth and their staff was very professional and friendly!!!

Doctor and staff were amazing during the entire experience.

The exam was thorough, and the lady administering it was knowledgeable and efficient and friendly (that makes a difference!). She also easily answered all my questions!

Very helpful

Very happy with the services and care at Bellevue Medical Imaging. All of the staff is so kind, they're quick and efficient with scheduling and very accommodating. Highly recommend.

Professional, friendly, and efficient.

Very professional, polite staff

Exelente

I have been a patient at Bellevue Medical Imaging for years and I can’t say enough about Dr. Jacob’s and his entire staff. Everyone is kind and her competent.

Results of exam were submitted soon after procedure performed.

I have always and including my most recent visit had an excellent experience. The check in is smooth, efficient and a quick waiting time. The technician is very professional and informative. He always makes the experience pleasant and smooth. Thank you, Claudia Evers

Great,,,,,,ox

All is good. Nice office ,,Wish I didn’t have way to much calcium. I have app with Heart Doctor. Diann Lombardo

Your staff expedited my request for forward my MRI to the specialist and a quick and professional manner

Quick and easy and pleasant staff

I was nervous about MRI experience. The technician was fabulous and helped ease my anxiety.

Wait a bit long, other than that all done well.

great.

Very nice people and professional !!!!

I think this was a difficult day for everyone involved. The Imaging Center was understaffed & I was notified prior to my appointment, that it needed to be moved up, due to being down a tech. The tech that took my x-ray was filling in & normally a CT tech, so she did the best she could & it was fine. What was most impressive, is when I asked the front desk employee for a copy of my x-ray. She was very polite & I had the CD in my hands within minutes. Probably my biggest disappointment was not hearing from the Radiologist. I had a CT a week prior & the Radiologist called me & explained the situation, which I appreciated greatly. This time nothing. So overall, it was an ok experience.

The receptionist was very friendly and efficient. She kept me apprised of the short delay of my scan. The MRI tech made sure I was calm and comfortable It was a very positive experience.

good

Loved the crew. Very nice and very professional. I was at ease.

The staff was very friendly and professional. I didn't have to wait more than a few minutes for my exams and I got the results in a few days. I've enjoyed coming here for several years and plan on continuing to come for my mammograms.

I felt very safe and cared for whilst in your office and all procedures were discussed beforehand. The technicians took their time and were thorough. I appreciated the fact the radiologist came in to discuss the findings personally. I would like to ask if the ultrasound gel used could be un-perfumed, as I'm sensitive to fragrance and as it was applied to my breasts (despite being wiped off) I was affected by the fragrance the remainder of the day. I contacted the gel manufacturer (Parker Labs) and they do make an un-perfumed product - Aquasonic Clear gel. They were unable to divulge the chemicals in the product used in your office. Thank you for making my experience a good one. Regards, Bev M.

The CAC scan process was quick and easy

Staff was friendly, kind, and efficient.

The entire experience was excellent.

Both technicians were warm and friendly.

goog job

Good and quick service

I've been seeing BMI and Dr Jabobs for over 20 years for mostly mammograms but also MRI's and x- rays. It is a beautiful office. Very calming. Everyone is super nice and always helpful. I won't go anywhere else if it's at all possible.

Easy to schedule an appointment; easy to confirm and check in; great staff and results are received via mail in a few days. Thank you!

They were able to get me in 2 days after receiving a referral, and they made everything quick and easy.

People were kind, and the environment was calming and comfortable

Dr Jacobs is one of those doctors one wish to meet during uncertain times. Very kind, warm, compassionated, comforting, human, he and his team know how to put at ease patients. I didn't feel like a "number" but like a person surrounded by caring people. Thank you so much for taking a such good care of me.

friendly and professional

All ok. Technician was kind. Results came fast. Bit shocked about no masking at the facility. I didn’t realize the law had changed. Recommend letting people know when they book.

Very good experience.All staffs are very kind, patient and helpful.

Did not know exactly what to expect, but all went well so we were pleased.

Fast efficient and kind people work there.

Dr. Jacobs explained about the bone scan and made me feel very comfortable. He was personable yet professional. It was a very good experience.

It’s nice experience p

My experience getting my annual mammogram was great. The staff is friendly and kind and the exam is thorough. I’m glad to leave knowing I don’t have to come back for follow up appointments.

Both personnel and service work great.

Quick check in and appointment was on time. The technician was excellent and explained everything that she was doing. Overall good experience and wasn’t scary.

had a coronary calcium screening

On time, walked me through the process and the technician was extremely friendly. Best experience!

Such an easy experience. Technicians made a somewhat anxious test very comfortable. Quick, easy and painless.

Great staff, liked the pre warmed gown and gel.

Always professional and I never wait!! Thank you!

Professional, efficient, welcoming.

Always professional and compassionate.

Prompt and dialed in on the schedule

Office was clean and staff was efficient and helpful.

very pleased

Very good

The procedure was quick and easy. The cost was talked about upfront, which I liked as well. The only complaint I had was that the check-in documentation was exhaustive. I would prefer to pre-fill this information online prior to my visit.

Great staff.

Very caring and professional staff!!

Very thorough and prompt

Friendly and professional staff.

Everything was fine

Everything was good

I've been having my mammograms and bone density tests at Bellevue Medical Imaging for years and have been very pleased with the technicians - knowledgeable and friendly. Would have given five stars, however, while I was waiting for my recent appointment, the front desk person was not friendly and seemed put out when a patient was asking her questions. Do better.

The staffs are nice and very helpful. Really appreciate the great experience.

As always, when I am being seen by one of the professional's there I am the most important person they are working with. Its stressful for me to come in for my mammo's and that feeling is very important to me. I don't mind any waiting, because I feel treated with caring respect. Kathleen

I had an excellent experience at this facility. The receptionist answered my questions as did the kind person who conducted my cardiac calcium scan. I didn’t have to wait long and I felt that I was treated with respect and patience. I was a little nervous about having the procedure but I was supported and before I knew it I was done. Thank you!

I always feel confident after a trip to Bellevue Medical Imaging. They are thorough and pleasant to work with

Quick, friendly efficient.

I have been here several times and every time was a good experience. I feel lucky having found such a good doctor and practice.

They have great teams they to help you get fast results for mammogram and ultrasound. I got great news at the end, thanks goodness.

Staff were all very friendly and I felt taken care of by the team at Bellevue Imaging.

Friendly staff and easy to work with

fast and smooth check in and out who ever took care of me she is g8 forget her name thank you

Dr. Jacobs was very informative and supportive. Staff was also very kind and helpful.

Efficient.

The team at BMI has be incredibly thorough in every aspect of their imaging process. Whether it be a mammogram, ultrasound, dexascan, MRI, CT scan. BMI has state of the arts equipment and highly trained technicians. Dr. Jacobs has given me A++ care, I will continue to be a patient with BMI, because it’s almost impossible to find this caliber of medical attention and care these days! Also, the reception staff is efficient, pleasant and responsive. Bellevue Medical Imaging is the best there is in my opinion!

As always, caring and gentle staff. Thanks to all.

Abdomen US well done

Excellent service and care. The team takes their job very seriously.

Went well. Any chance you can send me the results of the scan.

Great except have not yet received results.

Excellent and respectful care from all technicians

Great staff & service

It was an excellent experience at the facility. Everyone was friendly and helpful.

Someone took me back right at my appointment time, was friendly and gave clear instructions. My appointment was on a Friday. When I mentioned that I was seeing my doctor on Monday, the tech said she'd mention that. When I saw my doctor on Monday, the results of the test were there. Great service!

The staff were very friendly and respectful . Starting with the receptionist at the lobby , then the smart ,easy going ,and proficinal technetian . Thanks to all your staff . They were so friendly .

it's my choice to use bellevue imaging, it's a super place.

Technicians were friendly and knowledgeable. The only negative was the woman at the front desk on the first floor seemed very bothered to do her job. Not a good attitude.

They listened to my needs and were caring and professional.

Fast, professional and friendly.

It went very smoothly. My wait time was minimal. Mammogram was ordered in a way that was to be billed to me. I was not aware of this and asked the receptionist to inquire as to why. I was not willing to pay a 700.00 surprise bill that day. That should have been conveyed to me before the appointment and cleared up before hand. Front office seemed overworked and said so. Doing her best. The women doing the mammogram and dexa scans were both professional and kind. I felt good in their hands. I did not like a man walking through the mammogram waiting room as I was alone in a very little cape. The office is dreary and dark and gave me the thought that I hope these diagnostic machines are not old and out dated as the place is. My overall experience was good. My experience at Evergreen Breats Center was much better.

Front dest was very helpful when I signed in. I only wish at the time I made my appointment they told me it was not at the Kaiser Bellevue Medical Center. I asked twice when I made the appointment (as I was told KP didn't do these test) and was reassured it was in the same location. Same street, but not the same building! Luckily, I was early and able to find the location before my appointment time. Other than that, it was a lovely experience. My tech was amazing.

All the staff were so friendly and put me completely at ease - my first mammogram!

Excellent service from the greeting in the front office to the follow up after the appointment.

Friendly and professional staff.

Excellent experience. Thank you!

Great

I came in with my 88 yr old father. We were sent there by his internist without an appointment. Realizing that my dad was very ill that day, they quickly worked him in the schedule. Additionally, I’m thankful Dr. Jacobs was able to glance at the films to make sure they were of good quality, as it’s hard for dad to get around. The staff was so patient and kind. I would highly recommend this imaging center.

Dr. Jacobs and the staff were very professional and provided excellent customer service which is hard to find these days. Enjoyed my visit. Thank you.

great

Timely, courteous, caring

Very nice staff and comfortable experience overall!

My only less-that-perfect experience was that I found it hard to locate the entrance for the appointment as I found the instructions a bit vague on that.

They were timely and polite in answering questions and getting results quickly.

It seems that you have carefully documented the material.

Front desk arrival was handled in a positive straightforward manner. Wait time was nominal (I did arrive somewhat early). Technician has a positive manner.

It was a good experience from check-in through the whole appointment. All staff was informative and kind.

Everyone was so friendly, from the front desk person to the technicians. I just had a brief CAT scan, but their demeanor helped make the experience stress free.

great service and follow up

Quick and helpful staff

Prompt and friendly.

My experience at appt was just fine. It would be nice if you posted the full report online.

Dr Jacobs, I can’t thank you enough for the level of care are detail you take in validating the work of your imaging team, and the personal approach you have taken over the years for me. I have had imaging done at Overlake, and I have felt that they do not give the level of scrutiny and care in their evaluations as in the manner you have. If you hadn’t found the breast cancer so early, and acted so quickly, in 2018 and again in 2020, I may not have been here to say thank you with all my heart. I was here to see my youngest graduate high school and my oldest graduate from college. I’m glad I have you on my side. With complete gratitude. Danielle Ewanchuk

Technician checked my blood pressure and Ultrasounds both legs, very professional. Thank You

Convenient, efficient and professional! Great office!!

Great experience. Got me in and out quickly with no issues. Thanks!

I have been going here for over twenty years. I have experienced only the very best care. Dr. Brian Jacobs is so professional, detailed and caring. I would not want to go anywhere else. I highly recommend Bellevue Medical Imaging.

I could not have asked for better care than I received at BMI and the team. Their truly caring attitude made me so much more at ease and able to move forward with my cancer care. I am recommending BMI to everyone I meet. Thank You BMI team :-)

Very friendly tech helped and explained procedure